Frequently Asked Questions

Everything you need to know about your youme shopping experience.

How long will it take to receive my order?

Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'buy now, pay later' options like Klarna and Afterpay.

Can I track my package?

Yes! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

At youme, we are committed to conscious fashion. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes across our entire collection.